Refund Policy

Due to the digital nature of our products, all purchases are final and are therefore non-refundable once delivered.

Once a download has been delivered or made available to you, the product cannot be returned and access cannot be withdrawn, which is why we are unable to offer refunds or exchanges on delivered digital items.

Please read the product description, included content and any licensing or royalty information on the individual product page before purchasing, and check that the files are compatible with your setup. If you are unsure about anything, contact us before ordering and we will gladly answer your questions.

If you experience any technical issues accessing your purchase, encounter download problems, or have any concerns regarding your order, please contact our customer support team and we will be happy to help.

Email: jordan@jsewellbeats.net

Please include your order number and the email address used at checkout so we can locate your purchase quickly.

Support requests will be reviewed individually, and reasonable efforts will be made to resolve legitimate technical issues — for example by re-issuing a download link, providing an alternative delivery method or supplying replacement files.

Reviewing a support request does not imply or guarantee a refund. Where a technical issue cannot be resolved, any further outcome is at our sole discretion.

If a payment is reversed through a chargeback, payment dispute or fraudulent claim, your licence to use the purchased products terminates immediately. You must then stop using the products and permanently delete all copies in your possession.

Nothing in this policy affects any statutory rights you have under UK consumer law that cannot lawfully be excluded. By purchasing and downloading a digital product, you acknowledge that delivery begins immediately.

J Sewell Beats
Email: jordan@jsewellbeats.net